Policies Page

Refunds

 

Thank you for choosing our courses! We want to ensure your satisfaction with your purchase. Please read our return policy carefully:
 

1. 14-Day Return Window: You have 14 days from the date of purchase to request a return for a full refund, no questions asked.
    

2. Exclusion Period for Courses Within 28 Days: If your course starts within 28 days of purchase, the standard 14-day return policy does not apply. Instead, you are eligible for the following options:
    

   • 50% Refund or Date Change (Between 28 and 14 Days): If you request a return between 28 and 14 days before the course start date, you will receive a 50% refund of the course fee, or you can opt to change the course dates.

   • 25% Refund (Between 14 and 7 Days): If you request a return between 14 and 7 days before the course start date, you will receive a 25% refund of the course fee.

   • No Return Less Than 7 Days: Requests for returns made less than 7 days before the course start date will not be eligible for a refund.
      

3. How to Request a Return: To initiate a return, please contact our customer service team with your order details and reason for return. We will guide you through the process.
    

4. Refund Processing: Refunds will be processed within [insert number] business days from the date the return request is approved. Please note that it may take additional time for the refund to reflect in your account depending on your payment method and financial institution.
    

5. Exceptions: Certain courses or promotions may have different return policies, which will be communicated at the time of purchase.
    

6. Contact Us: If you have any questions or concerns about our return policy, feel free to reach out to our customer service team for assistance.
    

We appreciate your understanding and cooperation regarding our course return policy. We aim to provide you with a seamless and satisfactory learning experience.